Table 2.
Patients’ experience of psychosocial assessment (assessed in the postassessment battery).
| Question/statement and response | Telehealth (n=8) | Face-to-face (n=11) | ||
| Were there any topics that you did not feel comfortable discussing with the psychologist during this consultation, n (%) | ||||
| Yes | 1 (12.5) | 0 (0) | ||
| No | 7 (87.5) | 11 (100) | ||
| Were you happy having your assessment online or in person or would you have preferred doing it the other way, n (%) | ||||
| Prefer online | 1 (12.5) | 3 (27.3) | ||
| Prefer face-to-face | 2 (25) | 6 (54.5) | ||
| No preference | 5 (62.5) | 2 (18.2) | ||
| Please rate your level of comfort in talking about personal issues online or in person (compared with in person or online)a, median (range) | 8.50 (3-10) | 8.50 (6-10) | ||
| The consultation with the psychologist or social worker did not take too long to completeb, median (range) | 2 (1-4) | 2 (1-3) | ||
| I did not have to wait too long for my consultation with the psychologist or social workerb, median (range) | 1.50 (1-2) | 2 (1-2) | ||
| It was difficult to travel to my consultation with the psychologist or social workerb, median (range) | 4.50 (1-5) | 4 (1-5) | ||
| The questions in the psychological consultation were easy to understandb, median (range) | 1.50 (1-2) | 2 (1-3) | ||
| The consultation with the psychologist or social worker covered issues that were relevant to meb, median (range) | 1.50 (1-2) | 2 (1-2) | ||
| I would have liked to have completed my psychological consultation in a more private location, median (range) | 4 (1-5) | 4 (2-5) | ||
| I would be happy to have a psychological consultation again as part of my future careb, median (range) | 2.50 (1-3) | 2 (1-3) | ||
| Completing this psychological assessment has helped me to communicate my emotional needs to my medical care teamb, median (range) | 2 (1-3) | 2 (1-3) | ||
| Face-to-face only: How long did it take you to get to the hospital for your appointment today (min), median (range) | — | 30 (20-120) | ||
| Online only: Did you experience any technical difficulties during today’s online consultationb, n (%) | ||||
| Yes | 3 (37.5) | — | ||
| No | 5 (62.5) | — | ||
| Online only: Technical difficulties; if yes, how long did it take to resolveb, n (%) | ||||
| <5 min | 3 (100) | — | ||
| >5 min | 0 (0) | — | ||
| Online only: Technical difficulties; if yes, how much did these technical difficulties frustrate youa, median (range) | 1 (1-1) | — | ||
| Was participation in this study burdensome to you in any wayc, median (range) | 1 (1-2) | 1 (1-4) | ||
| Was participation in this study beneficial to you in any wayc, median (range) | 4 (3-5) | 1.5 (1-5) | ||
aResponse set: 1-10.
bResponse set: 1 (strongly agree)-5 (strongly disagree).
cResponse set: 1 (not at all)-5 (very much)