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. 2018 Sep 13;13(9):e0204113. doi: 10.1371/journal.pone.0204113

Table 1. Characteristics of emergency department health providers, enrolled patient population, and patient satisfaction.

ED Health Provider General Information  N = 41 %
Provider Experience
Senior Attending Physicians 8 19.5
Junior Attending Physicians 10 24.4
Emergency Medicine Residents
PGY-1 10 24.4
PGY-2 6 14.6
PGY-3 7 17.1
Sex Male 29 70.7
Female 12 29.3
Race / Ethnicity Asian 8 19.5
African American 1 2.4
Caucasian 21 78.1
JSE Median (IQR) 114 (109, 121)
Mean (SD) 113.2 (12.5)
Minimum, Maximum 80, 134
Patient General Information and Patient Satisfaction N %
Number of Patient-Provider Interactions 1572
Patient Satisfaction across Encounter
  Very satisfied 1047 66.6
    Not very satisfied 525 33.4
Number of Unique Patients Enrolled 1238
Age (years) Median (IQR) 47 (33, 57)
Mean (SD) 45.3 (16.4)
Sex Male 634 51.2
Female 603 48.8
Race / Ethnicity Hispanic 323 26.1
Non-Hispanic Black 388 31.3
Non-Hispanic Other 60 4.9
Non-Hispanic White 467 37.7
Overall Association between JSE and Patient Satisfaction RR, 95% CL
10-unit JSE Increase 1.04 (1.00, 1.07)

Abbreviations: n, Number; ED, Emergency Department; PGY, Post-graduate Year; JSE, Jefferson Scale of Empathy; SD, Standard Deviation; IQR, Interquartile Range; RR, Risk Ratio; CL, Confidence Limit