Table 1. Characteristics of emergency department health providers, enrolled patient population, and patient satisfaction.
ED Health Provider General Information | N = 41 | % | |
Provider Experience | |||
Senior Attending Physicians | 8 | 19.5 | |
Junior Attending Physicians | 10 | 24.4 | |
Emergency Medicine Residents | |||
PGY-1 | 10 | 24.4 | |
PGY-2 | 6 | 14.6 | |
PGY-3 | 7 | 17.1 | |
Sex | Male | 29 | 70.7 |
Female | 12 | 29.3 | |
Race / Ethnicity | Asian | 8 | 19.5 |
African American | 1 | 2.4 | |
Caucasian | 21 | 78.1 | |
JSE | Median (IQR) | 114 (109, 121) | |
Mean (SD) | 113.2 (12.5) | ||
Minimum, Maximum | 80, 134 | ||
Patient General Information and Patient Satisfaction | N | % | |
Number of Patient-Provider Interactions | 1572 | ||
Patient Satisfaction across Encounter | |||
Very satisfied | 1047 | 66.6 | |
Not very satisfied | 525 | 33.4 | |
Number of Unique Patients Enrolled | 1238 | ||
Age (years) | Median (IQR) | 47 (33, 57) | |
Mean (SD) | 45.3 (16.4) | ||
Sex | Male | 634 | 51.2 |
Female | 603 | 48.8 | |
Race / Ethnicity | Hispanic | 323 | 26.1 |
Non-Hispanic Black | 388 | 31.3 | |
Non-Hispanic Other | 60 | 4.9 | |
Non-Hispanic White | 467 | 37.7 | |
Overall Association between JSE and Patient Satisfaction | RR, 95% CL | ||
10-unit JSE Increase | 1.04 (1.00, 1.07) |
Abbreviations: n, Number; ED, Emergency Department; PGY, Post-graduate Year; JSE, Jefferson Scale of Empathy; SD, Standard Deviation; IQR, Interquartile Range; RR, Risk Ratio; CL, Confidence Limit