Fig. 2.

Facility 1 - Total number of new consultations for patients classified as indigents or non-indigents seen in curative care.

Note: As shown by the qualitative data, the curves representing non-indigents are likely to include individuals who should have received user fee exemptions but were requested to pay, either because they did not possess an indigent card or because healthcare workers refused to recognize their indigent status. Similarly, the curves representing indigents may include individuals who received indigent cards even though they did not truly meet the local conceptualization of indigents