Table 2.

Summary of data collected

	Quantity
Non-participant observation
Sessions reported in field notes	241
Interviews
At facility level
Healthcare providers	15
Other support staff (drug depot manager, janitor, security guard)	13
Volunteers & trainees	7
Community leaders (e.g., COGES, selection committees & community health workers)	23
Service users (e.g. patients, indigents)	18
At district level
Administrative staff (e.g. manager, accountant, data collection agent/photographer)	4
Members of contractualization and verification agency	4
Members of local association conducting community verifications	7
At national level
Representative from the Programme d’appui au développement en santé (PADS – program to support health development)	1
Representative from the Service technique – financement basé sur les résultats (ST-FBR – results-based financing – technical service)	1
Total semi-structured interviews	93