Table 3.

Numbers and activities of other personnel working in pharmacies in Austria [8,9].

Item	Number	Comments
Are persons other than pharmacists involved in community practice?	Yes	Pharmaceutical-commercial assistant Support personnel such as cleaning staff
Their titles and number(s)	5657 (2016)	Pharmaceutical-commercial assistants 0.97 assistants/pharmacist. 4.18 assistants/pharmacy.
Organisation providing and validating the E&T		Community pharmacy and vocational college
Duration of studies (years)		3 years after compulsory school 2 years for a high-school graduate
Subject areas		Basic modules in chemistry and in physics, healthcare, hygienic, management, economics, bookkeeping, etc.
Competences and roles		Pharma-commercial assistants do not have the right to dispense medicines. The main responsibilities of pharma-commercial assistants are: administration of products and assistance with preparation of pharmacy-produced medicines.