| Respite |
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Include any nonspecific reference to respite regardless of source of respite (eg, VA and community) |
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Not wanting respite care |
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Include references to not needing or wanting respite care |
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Caregiver not wanting |
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Include direct references to the caregiver not wanting respite services because alternative care is not optimal |
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Service member not wanting |
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Include direct references to the SMV not wanting respite services due to distrust in strangers or other reasons |
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Barriers |
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Include ineligibility for respite care or care provided not being in line with the needs of the SMV or caregiver |
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Supports |
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Include positive references to respite care |
| Barriers |
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Include nonspecific reference to barriers to healthcare services |
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SMV medical/ physical/mental healthcare |
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Include broad references to SMV poor quality of care |
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Access to services |
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Include nonspecific references with regard to barriers to healthcare access, including disability rating, diagnosis, and Purple Heart award |
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Time commitment and proximity to services |
Indication that distance to care facility is prohibitive and/or that the amount of time required to get to and be seen for the appointment is prohibitive |
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Cost |
References that indicate that it is too expensive to seek care |
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Insurance |
Include references to actual benefits and service connection percentages, as well as threats to losing benefits; barriers can also include burden of paperwork and difficulty navigating the system |
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Scheduling |
Include things such as being unable to get a timely appointment, being given appointment times at the last minute, as well as difficulties for noncaregivers in getting onto base to bring service member to appointments |
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Services provided |
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Include any negative reference to services that the SMV receives and/or is qualified for; also include references to stigma related to SMV healthcare; references can be about barriers to appointments, treatment, resources, therapy, or access to lawyers |
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Compensation |
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Include negative references about compensation (eg, lack of reimbursement for travel and interruptions in disability compensation) |
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Community organizations |
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Include negative references to community organizations, support groups, sponsored respite care through community organization; outreach during transition home |
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Caregiver medical/ physical/mental healthcare |
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General statements of difficulties associated with being a caregiver, including lack of understanding, stigma, and difficulty finding and sharing information |
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Advocacy |
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Include instances of needing to advocate for either their own care or that of their SMV |
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Access to services |
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Include difficulties accessing care due to not being married to service member (nonmarried partner or parent); no private health insurance; too expensive to seek care; treatment too far away |
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Cost |
Too expensive to seek care, not being reimbursed for travel |
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Insurance |
Not being married to service member; no private health insurance; lack of satisfaction with insurance provided |
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Role recognition and understanding |
Include references about a lack of recognition related to care provided; include threats to losing their status/benefits |
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Services provided |
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Include references to services that the caregiver qualifies for or has access to; include counseling, caregiver coordinators, training, and resources |
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Compensation |
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Include negative references to caregiver stipend |
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Family care/kids |
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Include unmet needs for children of SMV; this includes negative experiences with family relocation due to proximity to treatment; kids not able to access base during early phases of treatment; kids needing help understanding service member’s injury; barriers to benefits for these children; lack of medical care or counseling for children |
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Spouse/partner combined care |
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Include references that indicate barriers to combined care for spouse and SMV (eg, inability to schedule appointments together) |
| Supports |
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Include nonspecific positive references to healthcare services |
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SMV medical/ physical/mental healthcare |
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Include broad references to SMV high-quality care |
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Access to services |
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Include nonspecific references with regard to positive experiences with healthcare access, including disability rating, Purple Heart award, and timely diagnosis |
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Time commitment and proximity to services |
Positive references that appointments are efficient and that treatment location is close and convenient |
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Cost |
References that healthcare is affordable and costs are reasonable |
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Insurance |
Positive references to having adequate benefits and service connection percentages |
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Scheduling |
Positive references about flexibility and ease of scheduling healthcare appointments |
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Services provided |
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Include any positive reference to services that the SMV receives and/or is qualified for; references can be about appointments, treatment, resources, therapy, or access to lawyers |
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Compensation |
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Include positive references to disability compensation |
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Community organizations |
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Include general references to community organizations, support groups, sponsored respite care through community organizations; include positive experiences with community outreach during transition home |
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Operation Finally Home |
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Positive experiences with Operation Finally Home |
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Coalition to Support America’s Heroes |
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Positive experiences with Coalition to Support America’s Heroes |
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Operation Home Front |
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Positive experiences with Operation Home Front |
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Hearts of Valor |
Positive experiences with Hearts of Valor |
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Wounded Warrior Project |
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Positive experiences with Wounded Warrior Project |
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Caregiver medical/ physical/mental healthcare |
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Include broad references to caregiver’s positive experiences with healthcare |
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Access to services |
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Include references to caregiver access to benefits, including status as a caregiver within the healthcare system |
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Cost |
Include reference to affordable care |
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Insurance |
Include access to insurance for the caregiver |
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Role recognition and understanding |
Include positive statements about caregiver recognition and appreciation |
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Services provided |
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Include positive references to caregiver coordinator, physical healthcare, medications, and mental healthcare; also include references to resources, education, and support provided to caregiver |
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Compensation |
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Include any positive reference to caregiver stipend |
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Family care/kids |
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Include positive experience for the needs for children of SMV; include positive experiences with family relocation and access to healthcare services for children |
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Spouse/partner combined care |
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Include references that support combined care for spouse and SMV (eg, being able to be seen together and doctors taking the time to talk with both the SMV and caregiver); include positive references about healthcare providers inquiring about caregiver health during SMV appointment |