Table 1.

PEICS.

Have all your needs been assessed? □ All of my needs have been assessed □ Almost all my needs have been assessed □ Some of my needs have been assessed □ Few of my needs have been assessed □ None of my needs have been assessed Were you as involved as you wanted to be in decisions about your care and support? □ Always □ Often □ Sometimes □ Rarely □ Never Was your family or carer as involved in decisions about your care and support as you wanted them to be? □ Always □ Often □ Sometimes □ Rarely □ Never □ There were no family or carers available to be involved □ I don’t want or I don’t need my family or my carers to be involved Overall, do you feel that your carer/family received support from health and social services as needed? □ Always □ Often □ Sometimes □ Rarely □ Never □ There were no family or carers to support Did health and social care staff tell you what will happen next? □ Always □ Often □ Sometimes □ Rarely □ Never When health or social care staff planned care or treatment for you, did it happen? □ Always □ Often □ Sometimes □ Rarely □ Never Were your care and support reviewed as they should be? □ Always □ Often □ Sometimes □ Rarely □ Never Was your medication thoroughly reviewed as it should be? □ Always □ Often □ Sometimes □ Rarely □ Never Did you know who to contact if you needed to ask questions about your condition or treatment? □ Always □ Often □ Sometimes □ Rarely □ Never If you had questions, could you contact the people treating and caring for you? □ Always □ Often □ Sometimes □ Rarely □ Never Did all the different people treating and caring for you work well together to give you the best possible care and support? □ Always □ Often □ Sometimes □ Rarely □ Never Did health and social care services help you live the life you want? □ Completely □ A lot □ Moderately □ A little □ Hardly Did health and social care staff give you information about other services that are available to someone in your circumstances, including support organisations’? □ Always □ Often □ Sometimes □ Rarely □ Never Was information given to you at the right time? □ Always □ Often □ Sometimes □ Rarely □ Never Was information provided in a way that you could understand? □ Always □ Often □ Sometimes □ Rarely □ Never Could you meet/phone/email a professional when you needed to ask more questions or discuss the options? □ Always □ Often □ Sometimes □ Rarely □ Never If you still needed contact with previous services/professionals, would it be possible? □ Always □ Often □ Sometimes □ Rarely □ Never