. Author manuscript; available in PMC: 2018 Oct 29.

Published in final edited form as: J Surg Res. 2015 Feb 26;196(1):124–129. doi: 10.1016/j.jss.2015.02.054

Table 3 -.

Volume and patient outcomes as predictors of high overall satisfaction.

Volume and patient outcomes	Ranks hospital 9 or 10 of 10	Definitely recommends hospital
Geographic location	–	–
SCIP compliance	–	–
Percentage of ICU cases	Volume	Volume
Length of stay	Volume	Volume
Length of stay Index	Volume	Volume
Complications	–	Volume
PSIs	–	–
Readmissions (all)	–	Volume
Readmissions (related)	–	Volume
Early mortality	Volume	Volume
Mortality	Volume	Volume
Mortality index	Volume, outcome	Volume, outcome

Volume indicates volume significantly influenced higher satisfaction on this domain, outcome indicates outcome significantly influenced higher satisfaction on this domain, volume, outcome indicates volume and outcome both independently predicted higher satisfaction.