Table 3. Interprofessional competency indicators and level of importance (n = 20).
| Competency domain | Level of importance | |||
|---|---|---|---|---|
| Mean | IQD | Consensus | Pass | |
| Resilience | ||||
| Is patient, tenacious, and resourceful when seeking information to satisfy a request or complete a project. | 4.9 | 0.00 | 99.0 | Yes |
| Deals effectively with pressure and remain optimistic and persistent, even under adversity. | 4.8 | 0.00 | 97.0 | Yes |
| Adapts to stressful situations. | 4.8 | 0.00 | 96.0 | Yes |
| Maintains progress when handling multiple tasks and projects, even under stressful situations or when faced with competing deadlines. | 4.7 | 1.00 | 94.0 | Yes |
| Utilizes critical thinking in decision making concerning the organization, patients, families, communities, and own profession. | 4.4 | 1.00 | 89.0 | Yes |
| Research leverage | ||||
| Has a sound background in research process (e.g., conceptualization, planning, empirical, analysis, dissemination, and translation). | 4.9 | 0.00 | 99.0 | Yes |
| Continues to integrate evidence to inform the health professions on effective service improvement initiatives. | 4.9 | 0.00 | 98.0 | Yes |
| Advocates research as a tool towards knowledge management and restructuring of the organization whenever necessary. | 4.6 | 1.00 | 93.0 | Yes |
| Able to translate the available findings from scholarly works to support organizational performance. | 4.6 | 1.00 | 92.0 | Yes |
| Commits oneself in producing scientific outputs relevant to patient care, customer service initiatives, and overall organizational success. | 4.6 | 1.00 | 92.0 | Yes |
| Interprofessional ethics | ||||
| Builds consensus based on the ethical principles regarding planning, directing, organizing, and controlling. | 4.8 | 0.00 | 96.0 | Yes |
| Cultivates mutual respect and shared values for the health profession and practice. | 4.8 | 0.00 | 96.0 | Yes |
| Promotes a productive culture by valuing individuals and their contributions. | 4.7 | 0.75 | 95.0 | Yes |
| Acts with honesty and integrity in relationships with patients, families, and other team members. | 4.7 | 0.75 | 94.0 | Yes |
| Appreciates cultural diversity and inclusion of each health profession. | 4.4 | 1.00 | 89.0 | Yes |
| Quality improvement | ||||
| Engages in continuous professional and interprofessional development to enhance team performance. | 4.7 | 0.75 | 95.0 | Yes |
| Uses both internal and external sources of feedback for insight and engagement in self-regulation and improvement. | 4.7 | 0.75 | 95.0 | Yes |
| Initiates quality improvement initiatives. | 4.7 | 1.00 | 94.0 | Yes |
| Uses quality improvement approaches and strategies to heighten interprofessional collaboration and teamwork. | 4.6 | 1.00 | 93.0 | Yes |
| Measures competencies of each unit where collaboration is in effect. | 4.6 | 1.00 | 93.0 | Yes |
| Information technology | ||||
| Understands the principles upon which organizational and professional health information system used by healthcare professionals and patients are based. | 4.7 | 0.75 | 95.0 | Yes |
| Evaluates information and its sources critically and incorporates selected information into his or her knowledge and value system. | 4.7 | 0.00 | 94.0 | Yes |
| Assures confidentiality of protected patient health information when using health information systems under his or her control. | 4.7 | 1.00 | 94.0 | Yes |
| Understands and uses the Internet and the World Wide Web. | 4.6 | 1.00 | 92.0 | Yes |
| Knows various types of health information systems, their clinical, and administrative uses. | 4.5 | 1.00 | 91.0 | Yes |
| Leadership | ||||
| Establishes goals, deliverables, timelines, and budgets. | 4.8 | 0.00 | 97.0 | Yes |
| Develops future leaders by being involved in the organization-wide mentoring program. | 4.8 | 0.00 | 96.0 | Yes |
| Leads process improvement programs in all major systems falling under the area of control. | 4.4 | 1.00 | 89.0 | Yes |
| Holds responsible for providing measurable, timely, cost-effective, and high-quality results. | 4.4 | 1.00 | 89.0 | Yes |
| Management skills | ||||
| Formulates objectives and priorities and implements plans consistent with the long-term interests of the organization. | 4.8 | 0.00 | 97.0 | Yes |
| Designs approaches and procedures to develop a strategic plan. | 4.7 | 0.75 | 95.0 | Yes |
| Acknowledges organizational strengths and develops a plan to address areas needing improvement. | 4.4 | 1.00 | 89.0 | Yes |
| Develops innovative customer service initiative which significantly improves quality and enhances customer satisfaction. | 4.4 | 1.00 | 88.0 | Yes |
| Communication | ||||
| Able to integrate the organization’s vision despite professional differences. | 4.6 | 1.00 | 92.0 | Yes |
| Communicates plans and activities in a manner that supports the entire organization. | 4.6 | 1.00 | 92.0 | Yes |
| Expresses oneself effectively both orally and in written form. | 4.5 | 1.00 | 91.0 | Yes |
| Values the diversity of the organization to develop trusting and professional working relationships with the patients, families, communities, and colleagues. | 4.5 | 1.00 | 90.0 | Yes |
| Skillfully settles differences by using a win-win approach to maintain trusting working professional relationships. | 4.4 | 1.00 | 89.0 | Yes |
| Team dynamics | ||||
| Collaborates with other professionals in an interactive open communication and interpersonal skills. | 4.7 | 0.75 | 94.0 | Yes |
| Shares responsibility and accountability with other professions toward patient’s and organization’s outcomes. | 4.5 | 0.75 | 91.0 | Yes |
| Appreciates the process of teamwork and team development. | 4.5 | 1.00 | 91.0 | Yes |
IQD: interquartile distribution. Statements with a mean3 4.4 and IQD ≤ 1.25 and where consensus reached 80.0% were considered to have a higher level of importance.