Table 3.
Satisfaction with different parts of the portal.
| Satisfaction with different parts of the portala | (Very) dissatisfied, n (%) | Neutral, n (%) | (Very) satisfied, n (%) | No opinion, n (%) |
| Patient portal in general (n=139) | 5 (3.6) | 17 (12.2) | 117 (84.2) | 0 (0.0) |
| Treatment reports (n=126) | 6 (4.8) | 24 (19.0) | 96 (76.2) | 0 (0.0) |
| Results medical tests (n=129) | 7 (5.4) | 20 (15.5) | 102 (79.1) | 0 (0.0) |
| Agenda (n=119) | 3 (2.5) | 28 (23.5) | 88 (73.9) | 0 (0.0) |
| Patient lettersb (n=107) | 2 (1.9) | 24 (22.4) | 81 (75.7) | 0 (0.0) |
| Patient personal information (n=116) | 2 (1.7) | 22 (19.0) | 92 (79.3) | 0 (0.0) |
| Measurements (n=101) | 5 (5.0) | 28 (27.7) | 68 (67.3) | 0 (0.0) |
| e-Consultation (n=88) | 4 (5) | 33 (38) | 51 (58) | 0 (0.0) |
| Medication (n=101) | 4 (4.0) | 34 (33.7) | 63 (62.4) | 0 (0.0) |
| Questionnaires (n=93) | 5 (5) | 39 (42) | 49 (53) | 0 (0) |
| Information (n=97) | 6 (6) | 29 (30) | 62 (64) | 0 (0) |
| E-repeat prescriptions (n=78) | 4 (5) | 37 (47) | 36 (46) | 1 (1) |
| Patients’ personal notes (n=77) | 3 (4) | 41 (53) | 33 (43) | 0 (0) |
an differs per part of the portal; only parts that were used were scored.
bPatient letter is a letter from the general practitioner to the medical specialist and vice versa.