Table 6.

Positive and negative effects mentioned by participants in the user experience interviews for the Virtual Outpatient Clinic.

Variable			Positive effect	Negative effect
Performance expectancy
	Time expectancy		1	—
		Saves time	1	—
	Convenience expectancy		11	—
		Creates more awareness	6	—
		Awareness leads to changes in behavior	2	—
		Quick communication	2	—
		A trend line is more insightful than single measurements	1	—
Facilitating conditions
	Technology aspects		—	1
		Apps require substantial data storage	—	1
Hedonic motivation
	Usage enjoyment		1	—
		Being aware of health status is fun	1	—