Table 2.

Descriptive statistics for the ad hoc questionnaire^a for services.

Service		Mean (SD)	Range	Mode
Shopping service
	Item Q1	4.66 (0.94)	1-5	5
	Item Q2	4.49 (1.07)	1-5	5
	Item Q3	3.69 (1.53)	1-5	5
	Item Q4	1.20 (0.68)	1-4	1
	Item Q5	1.14 (0.69)	1-5	1
	Item Q6	4.46 (1.04)	1-5	5
	Item Q7	4.54 (0.66)	3-5	5
	Item Q8	1.09 (0.37)	1-3	1
	Item Q9	3.49 (1.34)	1-5	3
	Item Q10	3.86 (1.35)	1-5	5
Garbage service
	Item Q1	4.69 (0.90)	1-5	5
	Item Q2	4.54 (0.98)	1-5	5
	Item Q3	4.14 (1.33)	1-5	5
	Item Q4	1.14 (0.69)	1-5	1
	Item Q5	1.11 (0.68)	1-5	1
	Item Q6	4.46 (1.07)	1-5	5
	Item Q7	4.74 (0.56)	3-5	5
	Item Q8	1.20 (0.76)	1-5	1
	Item Q9	3.94 (1.19)	1-5	5
	Item Q10	4.17 (1.07)	2-5	5
Communication service
	Item Q1	4.63 (0.91)	1-5	5
	Item Q2	4.34 (0.97)	1-5	5
	Item Q3	3.91 (1.34)	1-5	5
	Item Q4	1.17 (0.62)	1-4	1
	Item Q5	1.14 (0.49)	1-3	1
	Item Q6	4.57 (1.01)	1-5	5
	Item Q7	4.43 (0.88)	1-5	5
	Item Q8	1.26 (0.95)	1-5	1
	Item Q9	4.09 (1.22)	1-5	5
	Item Q10	4.23 (1.26)	1-5	5
Reminding service
	Item Q1	4.55 (1.09)	1-5	5
	Item Q2	4.48 (1.23)	1-5	5
	Item Q3	4.27 (1.21)	1-5	5
	Item Q4	1.12 (0.55)	1-4	1
	Item Q5	1.24 (0.66)	1-4	1
	Item Q6	4.30 (1.24)	1-5	5
	Item Q7	4.55 (1.03)	1-5	5
	Item Q8	1.33 (1.08)	1-5	1
	Item Q9	3.76 (1.39)	1-5	5
	Item Q10	4.61 (0.79)	2-5	5
Indoor walking support service
	Item Q1	4.45 (1.23)	1-5	5
	Item Q2	4.55 (1.12)	1-5	5
	Item Q3	3.58 (1.58)	1-5	5
	Item Q4	1.03 (0.17)	1-2	1
	Item Q5	1.00 (0.00)	1-1	1
	Item Q6	4.61 (0.79)	3-5	5
	Item Q7	4.61 (0.83)	1-5	5
	Item Q8	1.42 (1.06)	1-5	1
	Item Q9	3.76 (1.39)	1-5	5
	Item Q10	4.61 (0.79)	2-5	5
Outdoor walking support service
	Item Q1	4.48 (1.23)	1-5	5
	Item Q2	4.33 (1.24)	1-5	5
	Item Q3	4.03 (1.31)	1-5	5
	Item Q4	1.27 (0.91)	1-5	1
	Item Q5	1.00 (0.00)	1-1	1
	Item Q6	4.48 (0.87)	1-5	5
	Item Q7	4.36 (1.06)	1-5	5
	Item Q8	1.76 (1.35)	1-5	1
	Item Q9	3.76 (1.39)	1-5	5
	Item Q10	4.61 (0.79)	2-5	5

^aSee Multimedia Appendix 3 (Ad hoc questionnaire).