Table 3.

Suggestions to implement facilitators.

Themes	Quotes
Human resources	“Employ and pay information communication technology personnel well for their services, we need a lot of skills and highly trained staff. These will contribute greatly” ((interviewee 20)
	“They have leaders in this hospital so they have to meet and decide on how to solve this problem” (interviewee 9)
	“Attitudinal change of all staff is required in order to get the system to work” (interviewee 23)
	“Monitoring from management, this is good because it helps you to know that what you’re doing is important” (interviewee 10)
Financial resources	“Funds should be generated internally to purchase the additional scanner needed. In terms of training, in terms of and development programmes the superiors can solicit for funds from external sources such as private business institutions, donor countries to support the EMR system” (interviewee 18)
	“Funds could be set aside by the hospital especially to buy computer and scanners to run the EMR system” (interviewee 17)