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. 2018 Oct 30;20(10):e11168. doi: 10.2196/11168

Table 2.

Reported reasons for the disease-modifying therapy (DMT) access issue.

Source of access issuea Past issueb, n (%) Current issuec, n (%) Follow-upd, n (%)
Insurance required authorizing documentation 78 (42.9) 9 (21.4) 14 (58.3)
High out-of-pocket costs 54 (29.7) 13 (31.0) 8 (33.3)
Not covered by my insurance plan 20 (11.0) 8 (19.0) 2 (8.3)
I do not have insurance 17 (9.3) 3 (7.1) N/Ae
Not at my desired pharmacy or infusion 14 (7.7) 2 (4.8) N/A
Required to take one additional DMT 9 (4.9) 6 (14.3) N/A
Otherf,g 37 (20.3) 8 (19.0) N/A
I don’t know 12 (6.6) 6 (14.3) N/A

aAmong a validated sample of those with past or current difficulties, access reasons were only asked of those who received a DMT prescription from their doctor. Question text for current issue was: “What difficulties are you having accessing or retrieving your DMT medication? Check all that apply”; question text for past access issue was: “Thinking about your most recent MS DMT access issue, what difficulties did you have accessing or receiving your DMT medication? Check all that apply.”

bPast issue, n=182.

cCurrent issue, n=42.

dFollow-up, n=24.

eN/A: not applicable.

fOther past reasons included administrative problems (n=9), provider changed or could not authorize (n=5), insurance or pharmacy denied drug or changed policies (n=5), insurance status change (n=4), appointment or prescription delay by the provider (n=4), paperwork issue (n=2), and other (n=5).

gOther current reasons included insurance policy changes or coverage loss (n=2), doctor or hospital problems (n=2), administrative problems (n=1), and switched drug (n=1).