TABLE 1—
Action | Goal |
Contact and engagement | Responding to contacts initiated by survivors or initiating contacts in a nonintrusive, compassionate, and helpful manner |
Provision of safety and comfort | Enhancing immediate and ongoing safety and providing physical and emotional comfort |
Stabilization (if needed) | Calming and orienting emotionally overwhelmed or disoriented survivors |
Information gathering: current needs and concerns | Identifying immediate needs and concerns, gathering additional information, and tailoring psychological first aid interventions |
Practical assistance | Offering practical help to survivors in addressing immediate needs and concerns |
Connections with social support networks | Helping establish brief or ongoing contact with sources of primary support and other sources of support, including family members, friends, and community helping resources |
Provision of information on coping | Providing information about stress reactions and coping to reduce distress and promote adaptive functioning |
Linkage with collaborative services | Linking survivors with available services needed at the time or in the future |
Note. Information was derived from the National Child Traumatic Stress Network.2