Table 3.

Comparison of facilitation ‘dose’ and activities undertaken by type

	Type A facilitation	Type B facilitation
Intervention period	12 months	24 months
Internal facilitator:
Initial development programme	3 days	5 days
Teleconference meetings	12	16
Funded time to undertake the role	19 days (3 days, development programme; 6 days, teleconferences and personal study; 10 days, implementation and evaluation of guideline recommendation)	43 days (5 days, development programme; 18 days, teleconferences and personal study; 20 days, implementation and evaluation of guideline recommendation)
External facilitator:
Funded time to undertake the role	16 days per EF	31 days per EF
Type of activities undertaken	• Agreeing improvement goals • Setting up a local project group • Awareness raising, e.g. posters about the project • Audits of continence practice • Development of new documentation, e.g. continence assessment forms and care plan • Supporting staff to complete documentation	• Forming a project group of stakeholders • Values clarification exercise • Self-administered leadership questionnaire • 360° feedback from colleagues • Asking staff to complete Context Assessment Index • Provision of person-centred care presentations to staff • Interviewing residents with urinary continence • Using stakeholder group to identify priorities, agree actions and evaluate progress • Reviewing practice, revising policies and documentation