Table 3.

A summary of the 20 criteria divided into 3 themes.

Theme, perspective, and code			Criterion
Practicalities
	Conditions
		1a		The patient is positive about video visits
		1b		The patient has access to the necessary technology
		1c		The patient has had previous face-to-face meetings at the clinic
	Facilitating treatment
		2a		For patients living far away from the clinic
		2b		For patients with economic issues making it difficult to fulfill the care
		2c		For patients with other illnesses or disabilities that could be affected by physical visits
		2d		For patients with family, work, or school-related issues that complicated physical visits
		2e		For patients with a lack of time due to school, work, or medical status
Patient ability
	Well-being
		3a		The patient is stable in weight
		3b		The patient is mentally well
		3c		The patient does not have multiple diagnoses
	Mindset
		4a		The patient can take responsibility
		4b		The patient has an understanding of the disease
		4c		The patient can understand instructions about how to use the technology
		4d		The patient is able to handle the technology
	Relationship
		5a		The clinician has an established relationship with the patient
Meeting content
	Enablers
		6a		An expressed need, from patient or relative, for more frequent contact or encouragement
		6b		An identified need, from clinicians, for more frequent contact, more encouragement or feedback to achieve a better treatment outcome
		6c		Video communication adds something in comparison to other communication media
		6d		Video communication does not include sensitive issues