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. 2018 Nov 14;24(11):908–921. doi: 10.1089/tmj.2017.0278

Table 1.

Fourteen m-Health Items from 2015 World Health Organization Third Global Survey on e-Health and Their Scoring

    PROGRAM TYPE DEFINITION AND SCORING
Accessing/providing health services 0. Unanswered.
1. Informal—Early adoption of mobile ICT for health purposes in the absence of formal processes and policies.
2. Pilot—Testing and evaluating the use of m-health in a given situation.
3. Established—An ongoing program using m-health that has been conducted for a minimum of 2 years and is planned to continue and has funding support for at least 2 more years.
 1 Toll-free emergency
 2 Health call centers
 3 Appointment reminders
 4 Mobile telehealth
 5 Management of disasters and emergencies
 6 Treatment adherence
Accessing/providing health information
 7 Community mobilization
 8 Access to information, databases and tools
 9 Patient records
 10 M-learning
 11 Decision support systems
Collecting health information
 12 Patient monitoring
 13 Health surveys
 14 Disease surveillance

ICT, information and communication technology.