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. 2017 Jun 30;20(7):2333–2351. doi: 10.1177/1461444817715282

Appendix 3.

Descriptives for Internet outcome satisfaction.

M SD
Economic outcome satisfaction (α = .78) 4.32 0.68
 The last financial service you used (e.g. banking) 4.55 0.86
 The insurance or other financial product you bought online 4.15 1.05
 The quality of the last product that you bought online 4.47 0.84
 The price of the last product that you bought online 4.43 0.79
 The experience of buying products online 4.45 0.77
 The price you get for the products you sell online 4.09 0.90
 The experience of selling products online 4.17 0.93
 The price of the course that you found online 4.43 0.79
 The quality of the course that you found online 4.07 1.01
 The job you got online 3.72 1.16
 The way the Internet has influenced how you do your job 4.82 1.29
Social outcome satisfaction (α = .76) 4.94 1.70
 Your online communication with friends and family? (i.e. in comparison with the offline communication you might have) 3.84 0.99
 Your online communication with people online who are not close friends or family? (i.e. in comparison with the offline communication you might have) 3.75 0.97
 The last club or organization you became a member of 3.80 1.28
 Your online involvement with the last organization you joined/donated to 3.65 1.26
 The last online government service you accessed 3.84 1.07
 Your last interaction with an MP, local councilor, or political party online 3.20 1.30
Personal outcome satisfaction (α = .82) 4.11 0.74
 The way in which the last bit of advice, program, or app you used has influenced your level of fitness 3.54 1.04
 The last health information or advice you found online 3.67 0.96
 The way you changed your behavior as a result of the health information you found online 3.55 0.98
 The lifestyle choices you have made based on the information you found online 3.53 1.03
 The last concert or event you went to after finding information or buying the ticket for the event online 4.14 1.09
 In general, how do you feel about spending time online 4.43 0.85
 In general, the information you find online about topics that interest you
 The way in which the Internet helps you think about social issues 3.68 0.99
Cultural outcome satisfaction (α = .93)
 Your interactions with people of your age online (as compared to offline interactions with people your age) 3.38 1.13
 Your online interactions with people and organizations that share your religious beliefs (i.e. in comparison with the offline people you might encounter) 3.12 1.23
 Information you come across about gender differences 3.16 1.07
 The information you come across about your ethnic group 3.12 1.11

SD: standard deviation.

Base: All respondents N = 1101.