Table 3.

First order data: themes and categories process evaluation (n = 10).

Theme	Category
Reasons for Inlife use	• Care planning • Involvement with others • Using specific Inlife features • Altruistic motives (i.e. improve care/research)
User-friendliness of Inlife (first order data)	• Clear navigation via circles • Clear colors and symbols
Usage of Inlife	• Circles: useful for privacy • Calendar: planning of appointments • Timeline: sharing on daily basis • Helping: overview of needs and offers • Care book: transfer of care • Personal messages: quick messaging • Compass: finding information
Relevance of Inlife (advantages/disadvantages)	• Increased feelings of control • Central care organization (i.e. monitoring) • Openness and connectedness • Addressing stigma • Limited effects on feelings of well-being and support • Disappointment due to lack participation
Satisfaction and recommendations for improvement of Inlife	• Customer journey (i.e. minimize log-ins) • Lay-out changes (i.e. positioning dyad) • Add content or functionalities (i.e. video calling)