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. 2018 Nov 27;4(11):e00981. doi: 10.1016/j.heliyon.2018.e00981

Table 4.

Desired expectations of Mobile JKN development.

Desired expectations Number of occurrences Percentage
Development features 49 38.58%
Application socialization 17 13.39%
Ease of use 16 12.60%
Update information 16 12.60%
User interface improvements 9 7.09%
Fast access 6 4.72%
Total 113 100%