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Inter-country comparison (mean score)
| Our data (Japan) | Thailand | New Zealand | Australia | UK | |
|---|---|---|---|---|---|
| Receptionists | 74.9 | 63.5 | 85.7 | 81.8 | 69.1 |
| Access | 64.9 | 55.1 | 76.6 | 68.6 | 58.3 |
| Continuity of care | 67.5 | 65.8 | 80.4 | 76.5 | 66.1 |
| Communication | 81.6 | 69.0 | 89.1 | 84 | 75.9 |
| Enablement | 65.8 | 80.8 | NA | NA | NA |
| Overall satisfaction | 80.4 | 80.6 | 86.3 | 81.6 | 76.5 |
NA not applicable, UK United Kingdom
