Table 3.
WHO QoC Framework | Proposed WHO metrics that can be assessed | SPA/SARA | |||||
Dimensions | Domains | Quality standards | Quality statements | Partial quality indicators | Full quality indicators | Data elements | Concepts |
Cross-cutting (experience and provision of care) |
Essential physical resources | Ο ◆ S8 | QS8.1 | Four input | One input | Infrastructure | Availability and readiness |
Ο ◆ S8 | QS8.3 | Six input | — | Equipment | |||
Ο ◆ S8 | QS8.3 | Four input+1 process | — | Medicines | |||
Ο ◆ S8 | QS8.3 | — | One input | Diagnostics | |||
Competent and motivated human resources | Ο ◆ S7 | QS7.1 QS7.2 |
One input Two input+1 process |
— One process |
Staff training | ||
Provision of care | Functional referral systems | Ο ◆ S3 | QS3.2 | — | One input | Referral | Provider practices |
Actionable information systems | Ο S2 | QS2.1 QS2.2 |
Two input Two input |
— — |
System in place | Information systems |
O, SPA; ◆, SARA; —, not covered by SPA or SARA.