Table 2.

Quotations from participants on their experiences with short message service text messages.

Emergent themes	Quotationsa from participants
Difficulty reading	“[I] did not read it because [I] was busy but [I] will ask my daughter to read it for [me].” “I could not have read it, I am old. However, I asked the CHWb and they told me I didn’t have TBc.” “I am not good at reading. It asked me about TB symptoms.”
Phone sharing	“[I] only received the [registration] code but [I] am not the owner of the phone [my] wife is.”
Interactions with phones	“I didn’t receive it because my phone has been having some problems.” “I did not pay much attention to the SMSd messages that come in.” “I don’t usually check my SMS unless someone tells me they will be sending me a message.” “Maybe the message came but I just didn’t notice.”

^aQuotes documented by a research officer during the phone survey.

^bCHW: community health worker.

^cTB: tuberculosis.

^dSMS: short message service.