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. 2016 Apr 27;17(9):1658–1663. doi: 10.1093/pm/pnw069

Table 1.

Survey questions and response options

Questions:
  1. Appointments by video are better than I expected.

    I am satisfied with my Telehealth visit.

  2. I worried about my privacy.

  3. The care I received by Telehealth was just as good as with an in-person appointment.

  4. The Telehealth visit saved me travel time.

  5. The Telehealth visit saved me money.

  6. I was comfortable talking by video to the specialist.

  7. I felt that everything was well covered during my visit.

  8. I would rather travel to have my next visit in-person than use Telehealth.

  9. I had difficulty hearing or seeing the doctor through the video.

  10. I was able to develop a friendly relationship with my doctor.

  11. I was able to explain my problems clearly to my doctor during the Telehealth visit.

  12. The Telehealth visit was convenient.

  13. I would recommend the Telehealth option to other patients.

Responses:
  • 1 – No, definitely not

  • 2 – I don’t think so

  • 3 – Maybe yes, maybe no

  • 4 – Yes, I think so

  • 5 – Yes, definitely