Table 3.
Group Differences in Cluster/Competency Self-Assessed Mean Scores
| Cluster/Competency | Age Group | Education | Location of Pharmacy | Size of Pharmacy Chain | |||||
|---|---|---|---|---|---|---|---|---|---|
| ≤35 years | 36–50 years | > 50 years | MPharm | MPharm with additional postgraduate education | Zagreb | rest of Croatia | ≤10 pharmacies | > 10 pharmacies | |
| Pharmaceutical Public Health Competencies | 2.78 | 2.73 | 2.78 | 2.71* | 3.12 | 2.77 | 2.74 | 2.70 | 2.79 |
| Health promotion | 2.78 | 2.73 | 2.78 | 2.71* | 3.12 | 2.77 | 2.74 | 2.70 | 2.79 |
| Pharmaceutical Care Competencies | 3.38 | 3.25 | 3.29 | 3.29 | 3.37 | 3.33 | 3.27 | 3.24 | 3.33 |
| Assessment of medicines and medical devices | 3.48 | 3.39 | 3.40 | 3.40 | 3.56 | 3.44 | 3.39 | 3.38 | 3.44 |
| Compounding of magistral and galenic preparations | 3.66 | 3.62 | 3.64 | 3.62 | 3.71 | 3.70* | 3.57 | 3.521 | 3.70*** |
| Dispensing medicines and medical devices | 3.72 | 3.66 | 3.68 | 3.68 | 3.73 | 3.68 | 3.68 | 3.64 | 3.71 |
| Patient consultation | 3.20 | 3.09 | 3.13 | 3.14 | 3.09 | 3.13 | 3.13 | 3.12 | 3.14 |
| Assurance of safe medicines use | 2.85## | 2.51## | 2.61 | 2.60 | 2.77 | 2.68 | 2.58 | 2.54 | 2.67 |
| Organization and Management Competencies | 3.62 | 3.67 | 3.61 | 3.64 | 3.68 | 3.64 | 3.65 | 3.62 | 3.66 |
| Organization | 3.69 | 3.72 | 3.70 | 3.66 | 3.83 | 3.67 | 3.74 | 3.77 | 3.67 |
| Finance management | 3.61 | 3.75 | 3.62 | 3.67 | 3.80 | 3.67 | 3.67 | 3.65 | 3.71 |
| Human resources management | 3.31 | 3.39 | 3.35 | 3.36 | 3.33 | 3.35 | 3.37 | 3.30 | 3.40 |
| Workplace management | 3.69 | 3.71 | 3.67 | 3.70 | 3.70 | 3.72 | 3.68 | 3.65 | 3.73 |
| Procurement and supply chain management | 3.75 | 3.76 | 3.69 | 3.74 | 3.75 | 3.75 | 3.74 | 3.72 | 3.76 |
| Personal and Professional Competencies | 3.47 | 3.38 | 3.41 | 3.64 | 3.68 | 3.44 | 3.38 | 3.35 | 3.45 |
| Communication skills | 3.71 | 3.71 | 3.69 | 3.70 | 3.69 | 3.70 | 3.70 | 3.65 | 3.74 |
| Continuing Professional Development (CPD) | 3.40 | 3.30 | 3.37 | 3.32 | 3.44 | 3.44** | 3.25 | 3.23 | 3.40* |
| Legal and regulatory practice | 3.06 | 3.06 | 3.17 | 3.09 | 3.04 | 3.09 | 3.08 | 3.01 | 3.13 |
| Professional and ethical practice | 3.82 | 3.74 | 3.75 | 3.76 | 3.84 | 3.79 | 3.74 | 3.77 | 3.76 |
| Improvement of service and quality assurance | 3.12 | 2.99 | 3.00 | 3.03 | 2.98 | 3.01 | 3.04 | 2.97 | 3.06 |
| Personal development | 3.71# | 3.48# | 3.47 | 3.53 | 3.58 | 3.61 | 3.47 | 3.47 | 3.58 |
- difference is statistically significant at the p ≤ 0.05 (*), p ≤ 0.01 (**) and p ≤ 0.005 (***) level (exact, 2-tailed)
- difference is statistically significant at the p ≤ 0,05 (#) and p ≤ 0,01 (##) (One-way ANOVA)