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. 2018 Dec 5;5(4):e11222. doi: 10.2196/11222

Table 3.

Case series therapy feedback.

Theme Comments
Experience of therapy interface
  • “More helpful than talking therapy because it had the computer programme. I felt comfortable rather than worried I wouldn’t know what to say.”

  • “Videos, liked the visual representation of how events can change mood and thinking.”

  • “Comfortable. I’m not too good at talking but with someone who knows what they’re talking about it helps bring it out.”

  • “Don’t like the writing—I prefer the therapist to write.”

  • “I found it quite hard because I had to think more.”

Strategies for feeling safer
  • “Using the coping cards, photographing them so I have them on my phone. Trying to practise to keep it in mind.”

  • “Looking for evidence, trying to think outside the box and looking for alternatives.”

  • “Slowing down and thinking that it could be something else.”

  • “Dwelling less, doing more with friends and family, slowing down, and looking for more information.”

  • “The suspicions come up, but they don’t escalate cause I’ve got tools I can reach for.”

Suggestions for improvement
  • “More videos—they are a good visual aid and more relatable.”

  • “Getting people together to say what they’ve learnt, even just at the end.”

  • “Oyster card wallet that contains the cards to help people remember the coping strategies.”

  • “More interactive things and more interactive scenarios to help practise other explanations.”

  • “Examples of other people’s past experiences and how they affect them.”