Table 3.

Linking intervention functions to Behaviour Change Techniques (BCTs).

Intervention Function	BCTs Identified to Enable Delivery of the Intervention Function	BCT Examples
Education	Information about social and environmental consequences Information about health consequences Prompts/cues	Explain the role and responsibilities of the pharmacist. Explain the qualifications of the pharmacist. Explain the risks of OTC medicine use. Explain the confidentiality of personal information.
Persuasion	Credible source Information about health consequences	Inform consumers about positive health consequences from information exchange.
Environmental restructuring	Adding objects to the environment Prompts/cues	Pharmacy personnel to wear badges identifying their role. Provide cues/prompts for engaging in information exchange.
Modelling	Demonstration of the behaviour	Demonstrate the type of questions that might be asked.