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. Author manuscript; available in PMC: 2022 Dec 1.
Published in final edited form as: J Patient Saf. 2021 Dec 1;17(8):e1278–e1284. doi: 10.1097/PTS.0000000000000510

Table 2.

Distribution of Patients Reporting Problems by Randomization Group

Timing and Mode of Reporting Randomization Group
Intervention Control p value
Baseline Questionnaire 21/58 (36.2%) 13/53 (24.5%) p=.18
Telephone Outreach 21/38 (55.3%) NA
Follow-up Questionnaire 5/23 (21.7%) 6/21 (28.6%) p=.60
Total 34/60 (56.7%) 16/55 (29.1%) p =.003

Table note: Counts represent the number of patients reporting problems (i.e., not the number of problems identified). Counts for the follow-up questionnaire and via telephone are based on newly reported issues only; i.e., a problem reported on the baseline questionnaire which was also described on the follow-up questionnaire was not included in the count of problems reported on follow-up because it had already been identified on baseline. Total represents the total number of patients reporting a problem at any contact point, i.e., on the baseline questionnaire, on the telephone outreach call, or on the follow-up questionnaire. Each patient is counted only once in the total regardless of the number of unique problems reported.