Table 3.
Patients’ satisfaction about the medicine handling (n = 1088).
| Measures | Not at All Satisfied n (%) |
Not Very Satisfied n (%) |
Fairly Satisfied n (%) |
Satisfied n (%) |
Very Satisfied n (%) |
MS ± SEM |
|---|---|---|---|---|---|---|
| Are you satisfied with availability of medicines or health appliances you need? | 154 (14.1) |
89 (8.2) |
332 (30.5) |
412 (37.8) |
101 (9.2) |
3.19 ± 0.03 |
| Are satisfied that you receive the medications from the pharmacy exactly according to the prescription or need? | 146 (13.4) |
221 (20.3) |
250 (22.9) |
389 (35.7) |
82 (7.5) |
3.03 ± 0.03 |
| Are you satisfied with appropriate and safe storage of medicines in pharmacy shop or its ware-house? | 78 (7.1) |
154 (14.1) |
132 (12.1) |
412 (37.8) |
312 (28.6) |
3.66 ± 0.03 |
| Are you satisfied with the quality of medicines? | 37 (3.4) |
137 (12.5) |
339 (31.1) |
486 (44.6) |
89 (8.2) |
3.41 ± 0.02 |
| Are you satisfied with prices or discounts on medicines or health appliances you need? | 55 (5.1) |
161 (14.7) |
259 (23.8) |
506 (46.5) |
107 (9.8) |
3.41 ± 0.03 |