Table 3.
≤30 | 31–45 | 46–60 | 61+ | |||||
---|---|---|---|---|---|---|---|---|
Mean | SD | Mean | SD | Mean | SD | Mean | SD | |
Cost and Value | 2.65 | 0.56 | 2.93 | 0.55 | 3.07 | 0.61 | 2.88 | 0.58 |
Trust | 3.54 | 0.54 | 3.65 | 0.51 | 3.78 | 0.41 | 3.75 | 0.46 |
Attitudinal Loyalty | 3.00 | 0.64 | 3.29 | 0.72 | 3.52 | 0.61 | 3.19 | 0.64 |
Commitment | 3.14 | 0.85 | 3.42 | 0.71 | 3.60 | 0.65 | 3.27 | 0.71 |
Satisfied Veterinarian | 3.04 | 0.74 | 3.36 | 0.68 | 3.54 | 0.71 | 3.24 | 0.69 |
Satisfied Staff | 3.00 | 0.77 | 3.27 | 0.75 | 3.44 | 0.72 | 3.21 | 0.65 |