Skip to main content
. 2018 Dec 14;20(12):e11491. doi: 10.2196/11491

Table 3.

Pearson correlations between Enlight scales, publicly available data on program acceptance, and real-world user engagement with eHealth interventions.

Scale Mobile app interventions (n=52) Web interventions (n=32)


Usage time User 30-day retention Usage time


r a P value r P value r P value
Usability .15 .14 −.07 .32 .01 .48

Ease of use .21 .07 .05 .36 .10 .29

Learnability .07 .31 −.13 .18 −.14 .22

Navigation .13 .18 −.11 .22 .03 .43
Visual Design .31b .01 .25b .04 .09 .32

Aesthetics .28b .02 .28b .02 .12 .26

Layout .32b .01 .19 .09 .14 .22

Size .24b .047 .18 .10 −.00 .49
User Engagement .49b <.001 .39b .002 .21 .12

Captivating .51b <.001 .31b .01 .38b .02

Content presentation .53b <.001 .29b .02 .22 .12

Interactive .13 .19 .25b .04 .28 .06

Not irritating .23 .07 .17 .15 −.11 .31

Targeted/tailored/personalized .41b .001 .38b .003 .01 .48
Content .45b <.001 .33b .009 .16 .19

Evidence-based content .43b .001 .31b .01 .15 .20

Information provision quality .35b .006 .34b .006 −.01 .48

Complete and concise .39b .002 .35b .005 .27 .07

Clarity about program’s purpose .43b .001 .10 .23 .09 .30
Therapeutic Persuasiveness .36b .004 .39b .002 .33b .03

Call to action .34b .007 .49b <.001 .29 .055

Load reduction of activities .44b .001 .37b .004 .37b .02

Therapeutic rationale/pathway .47b <.001 .36b .004 .21 .12

Rewards .14 .16 .26b .03 .22 .12

Data-driven/adaptive .11 .21 .24b .046 .23 .10

Ongoing feedback .14 .16 .33b .01 .14 .23

Expectations and relevance .31b .01 .03 .41 .19 .15
Therapeutic Alliance .51b <.001 .31b .01 .36b .02

Basic acceptance and support .45b <.001 .40b .002 .42b .009

Positive therapeutic expectations .45b <.001 .33b .009 .22 .12

Relatability .40b .002 .09 .26 .32b .04
Enlight postempirical measures

Credibility .34b .006 −.03 .42 .31b .04

Research evidence .08 .28 −.13 .18 .19 .15
Google Store data

Number of installs .25b .04 .10 .25 N/Ac N/A

Average star reviews .36b .005 .18 .11 N/A N/A

Number of reviews .58b <.001 .23b .049 N/A N/A
Web traffic data

Total monthly visits N/A N/A N/A N/A .19 .15

aUsing Fisher Z-transformation, no significant differences in Pearson correlation values were found between programs targeting mental health (mobile apps n=38 and websites n=22) and those targeting health-related behaviors (mobile apps n=14 and websites n=10) or between the full samples and the samples after subtracting paid programs with free trials (n=7).

bIndicates significant correlations.

cN/A: not applicable.