Table 5.
Patient satisfaction rates in the 3 groups (N=67,740).
| Patient satisfaction | Medical prescription group (n=35,021), n (%) | Medical advice group (n=21,887), n (%) | Face-to-face consultation group (n=10,832), n (%) | Total, n (%) |
| Very satisfied | 28,718 (82.00) | 17,838 (81.50) | 9131 (84.30) | 55,687 (82.21) |
| Satisfied | 3152 (9.00) | 1860 (8.50) | 879 (8.11) | 5891 (8.70) |
| Basic satisfied | 1752 (5.00) | 1292 (5.90) | 517 (4.77) | 3561 (5.26) |
| Unsatisfied | 701 (2.0) | 547 (2.5) | 206 (1.90) | 1454 (2.14) |
| No comment | 698 (2.0) | 350 (1.6) | 99 (0.91) | 1147 (1.69) |