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. Author manuscript; available in PMC: 2020 Nov 1.
Published in final edited form as: Health Commun. 2018 Jul 6;34(12):1395–1403. doi: 10.1080/10410236.2018.1493418

Table 1.

Selected Interview Questions

Beliefs about the usefulness of information in various channels
Patient: How has viewing your health information on the portal changed the way you interact with your oncologist?
Oncologist: How has patient access to the portal affected the way in which you communicate with and contact patients?
Capacity to learn
Patient: How are you able to understand the medical information presented on the portal?
Oncologist: What do you think are the implications of portal transparency for patients who may not have access to the internet and/or a computer?
Affective response to risk information
Patient: Did you want to take action after viewing information on the portal, such as contacting your oncologist or seeking additional information? If so, what actions did you take?
Oncologist: In what ways, if at all, have you modified your communication style and/or your process of informing patients of diagnoses and treatment regimens?