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. Author manuscript; available in PMC: 2019 Nov 1.
Published in final edited form as: Health Aff (Millwood). 2018 Nov;37(11):1744–1751. doi: 10.1377/hlthaff.2018.0711

EXHIBIT 1.

Hospital nurses’ reports on quality of care, patient safety, and work environment indicators, 2015–16

Indicator Percent of nurses
GLOBAL MEASURES
Quality of patient care less than excellent 60.4
Unfavorable rating of their hospital (8 or less on a 10-point scale)a 67.8
Would not definitely recommend their hospitala 54.9
Unfavorable grade on patient safety 29.6
Unfavorable grade on infection preventiona 28.9
CULTURE OF PATIENT SAFETY INDICATORS
Staff feel like mistakes are held against them 50.1
Important information is lost during shift changes 37.3
Things fall between the cracks 41.9
Staff do not feel free to question authority 36.9
Patient safety is not a top priority of management 21.5
WORK ENVIRONMENT INDICATORS AND RELATED MEASURES
Work environment less than excellentb 80.7
Large part of shift spent on work-aroundsa 27.1
Large part of shift spent on nonnursing tasksa 30.7
Less than very satisfied with job 69.4
High score on Maslach Burnout Inventory 30.8

SOURCE Authors’ analysis of data for 2015–16 from the RN4CAST-US Nurse Survey.

NOTES Percentages are based on the responses of 12,919–13,457 staff registered nurses (RNs) in 535 hospitals, after small numbers of missing responses were deleted. Unfavorable grades of hospitals were C, D, or F.

a

Item included in the 2015–16 survey but not the 2005–08 survey.

b

Single-item measure of the work environment, where nurses were asked to rate that environment on a four-point scale (1 being poor and 4 being excellent).