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. 2018 Dec 28;16(1):69. doi: 10.3390/ijerph16010069

Table 3.

Health service utilization.

Characteristics Women Men Total p-Value
n % n % n %
Health service use in the past 12 months
Inpatient 53 14.5 27 17.2 80 15.3 0.43
Outpatient 191 52.2 68 43.3 259 49.5 0.06
Regular health check-up 254 69.4 120 76.4 374 71.5 0.10
First medical facility where participants sought services for health problems 0.03
The central hospital 7 1.9 2 1.3 9 1.7
The provincial hospital 2 0.6 3 1.9 5 1.0
District health department 67 18.3 49 31.2 116 22.2
Commune health station 208 56.8 79 50.3 287 54.9
Private health facility 20 5.5 7 4.5 27 5.2
Self-medication 38 10.4 10 6.4 48 9.2
Others 24 6.6 7 4.5 31 5.9
Satisfaction of health services 0.02
Very unsatisfied 1 0.3 2 1.3 3 0.6
Unsatisfied 0 0.0 1 0.7 1 0.2
Neutral 11 3.2 13 8.7 24 4.8
Satisfied 78 22.4 27 18.0 105 21.1
Very satisfied 258 74.1 107 71.3 365 73.3
Level of satisfaction with medical staff 0.02
Very unsatisfied 1 0.3 2 1.3 3 0.6
Unsatisfied 2 0.6 2 1.3 4 0.8
Neutral 6 1.7 10 6.6 16 3.2
Satisfied 78 22.4 26 17.2 104 20.8
Very satisfied 261 75.0 111 73.5 372 74.6
Difficulty visiting health facilities 0.42
Extremely difficult 1 0.3 2 1.3 3 0.6
Highly difficult 3 0.9 3 2.0 6 1.2
Moderately difficult 14 4.0 4 2.7 18 3.6
Slightly difficult 49 14.1 18 12.1 67 13.5
Not difficult 280 80.7 122 81.9 402 81.1
Difficulty receiving results at health facilities
Extremely difficult 137 40.2 58 38.9 196 39.8 0.65
Highly difficult 3 0.9 3 2.0 6 1.2
Moderately difficult 12 3.5 5 3.4 17 3.5
Slightly difficult 36 10.6 11 7.4 47 9.6
Not difficult 153 44.9 72 48.3 225 45.9
Mean SD Mean SD Mean SD p-Value
Number of services used in last 12 months
Inpatient services 0.3 1.0 0.4 1.3 0.3 1.1 0.43
Outpatient services 1.6 2.8 1.4 2.6 1.6 2.7 0.04
Health check-up services 3.5 4.4 4.1 4.6 3.6 4.4 0.13