Table 1.

Methodological considerations.

Sampling	Involvement	Descriptors used (Reeves et al., 2008, p. 512)	Data analysis
Approach: Non- probability sample Method: Convenience People excluded:∗ Criterion: Saturation	People: 45 Interviews: 18 Observational frame: 55 Places: 12 places in 3 industries Times: 2–4 h/ observation in 6 months (Nov–May 2018) Context: 10 sites and 2 offices	Space: Physical layout of the place(s) Actor: Range of people involved Activity: A set of related activities that occur Object: The physical things that are present Act: Single actions people undertake Event: Activities that people carry out Time: The sequencing of events that occur Goal: Things that people are trying to accomplish Feeling: Emotions felt and expressed	Roadmap used: simple • Coding for descriptive labels simple • Sorting for pattern simple • Identifying outliers simple • Generalizing constructs and theories

^∗2 = refused participation; 5 = consultants, external to organizations.