Table 3.
Coding references per feedback type: | ||||||||||||
---|---|---|---|---|---|---|---|---|---|---|---|---|
Number (n) and percentage | ||||||||||||
Themes | Positive (+) | Negative (–) | Suggestion (s) | |||||||||
KI | FG | KI | FG | KI | FG | |||||||
IMPACTa | ||||||||||||
Health impact | 28 | 78% | 6 | 100% | 5 | 14% | 3 | 50% | 11 | 31% | 2 | 33% |
Information needs | 5 | 14% | 3 | 50% | 9 | 25% | 1 | 17% | 7 | 19% | - | - |
Other outcomes | 2 | 6% | 2 | 33% | 6 | 17 | 1 | 17% | 10 | 28% | 3 | 50% |
PERCEIVED USEFULNESSa | ||||||||||||
Performance speed | - | - | 2 | 33% | 9 | 25% | 5 | 83% | 8 | 22% | 3 | 50% |
Flexibility/Customizability | 19 | 53% | 5 | 83% | 4 | 11% | 2 | 33% | 11 | 31% | 4 | 67% |
PERCEIVED EASE OF USEa | ||||||||||||
Learnability | 12 | 33% | 4 | 67% | 8 | 22% | 4 | 67% | 11 | 31% | - | - |
USER EXPERIENCEb | ||||||||||||
Perceived credibility | 8 | 22% | 3 | 50% | 4 | 11% | 1 | 17% | 3 | 8% | 1 | 17% |
Anonymity | 9 | 25% | 4 | 67% | - | - | - | - | - | - | - | - |
Motivation | 14 | 39% | 4 | 67% | 10 | 28% | 3 | 50% | 10 | 28% | 4 | 67% |
Aesthetics | 8 | 22% | 4 | 67% | 12 | 33% | 4 | 67% | 10 | 28% | 2 | 33% |
Cultural adaptation | 13 | 36% | 2 | 33 | 5 | 14% | 4 | 67% | 9 | 25% | 1 | 17% |
KI, key informant interviews; FG, focus groups.
Themes based on the Health-ITUEM (dimensions without codes are omitted).
Additional themes generated through inductive data analysis.