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. 2017;88(Suppl 5):39–47. doi: 10.23750/abm.v88i5-S.6838

Table 1.

Strategies to prevent workplace incivility, lateral violence and bullying in nurses’ professional community

- To increase the awareness of these phenomena among nurses, managers, and administrators
- To perform informative and educative campaigns to imple¬ment prevention
- To provide nurses with assertive communication and conflict management skills to face bullying
- Leadership style centered on authentic relationships
- Zero tolerance strategies towards every kind of abuse
- Healthcare workers conduct codes defining accepted and not accepted behaviours, disrupting behaviours, and the manage¬ment processes of inadequate behaviours
- In some cases, appropriate legislation