Table 3.
Techniques | Behaviors |
---|---|
Verbal | Express own feelings to the perpetrator, saying him/her to stop the bullying Appease the person Understand the perpetrator’s anger Calm attitude Provide memories in a careful way Face to face communication (not isolate) Mirror behavior of the perpetrator Talking about the incidents to a colleague Talking about the incidents with the perpetrator’s boss Talking about the incidents with the human resources department Talking about the incidents with the delegates of professional associations |
Non-verbal techniques | Maintaining an eye-contact with the perpetrator Taking a physical distance from the perpetrator Adequate use of the touch Using surrounding space limitation to calm the person Change the conversation argument to focus elsewhere the undesired attention |
Writing about the incident | Take a registration of data and hour of the incidents Mail to the perpetrators and ask to stop his/her negative behaviors Take copies of mails and written memories, for safety reasons |