Mazzocato et al., [1] |
mismatch between job tasks
licensing constraints, and competence;
perception of being monitored
discomfort with inter-professional collaboration
standardized work and reduced ambiguity
connected people who were dependent on one another
enhanced seamless, uninterrupted flow through the process
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Timmons et al., [23] |
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Sanders JH & Karr T. [4] |
variation within the processes
inconsistencies among the processes and procedures
signification wastes that were costing the hospital time and money
lack of operational data in the hospital environment
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El Sayed et al., [15] |
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Carter et al., [24] |
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the Lean process aided in building a partnership with Ghanaian colleagues
obtaining and maintaining senior institutional support is necessary and challenging
addressing power differences among the team to obtain feedback from all team members is critical to successful Lean analysis
choosing a manageable initial project is critical to influence long-term Lean use in a new environment
data intensive Lean tools can be adapted and are effective in a less resourced health system
several Lean tools focused on team problem solving techniques worked well in a low resource system without modification
using Lean highlighted that important changes do not require an influx of resources
despite different levels of resources, root causes of system inefficiencies are often similar across health care systems, but require unique solutions appropriate to the clinical setting
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Rees et al., [25] |
work intensification
workplace resistance
introducing quality methods from other domains into healthcare
supportive quality-focused organizational culture
executive management involvement
cross-functional teams
context
reinforces that organizational preparedness
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Dickson et al., [22] |
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management took a subordinate role
placing flow ahead of efficiency
adapt Lean to local conditions without following the rules or specific steps used by other EDs or hospitals
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