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. 2018 Mar 5;28(1):10–14. doi: 10.1136/bmjqs-2017-007447

Table 1.

List of mandatory and recommended notifications and rationale for inclusion

Notification type Rationale for inclusion
Mandatory notification types
 Abnormal imaging result, needs attention Notification often communicates new unexpected findings.
 Anatomical pathology results Previous national Veterans Affairs recommendation
 Critical lab result: action Many lab results that are critical, emergent or urgent are communicated this way.
 Imaging request cancel/hold Used to communicate information when important tests are not done or completed
 Imaging results amended Amended findings might lead to new treatment decisions or changes in management or diagnosis.
 Orderer-flagged results Clinicians commonly ‘flag’ tests when initially ordering them for themselves or to other clinicians to ensure they receive a message when tests results are available. The notification must be turned on to receive these notifications.
Additionally recommended notifications to be considered mandatory
 Consult request cancelled/hold Commonly used communication method for status of referrals and consultations
 Consult/request resolution Commonly used communication method for information exchange between primary care practitioners and specialists
 Order requires electronic signature Used widely to remind clinicians to sign pending orders
 Outpatient non-renewable prescription renewal Notification for medications that can only be ordered by a clinician, for example, for controlled substances