Table 3.

Multiple regression analysis on outpatients’ satisfaction with care, on sex, age group, education level, income group and hospital location (N = 4728)

	Model 1			Model 2
	Coefficient	Standard error		Coefficient	Standard error
Intercept	3.741	0.030	***	3.864	0.034	***
Sex a
Women	−0.024	0.019		−0.023	0.019
Age group b
45–64	0.051	0.024	*	0.053	0.024	*
≥ 65	0.094	0.032	**	0.089	0.031	**
Education level c
Primary school	0.021	0.036		0.016	0.035
Middle school	0.037	0.030		0.028	0.030
High school	0.048	0.034		0.029	0.034
College and above	0.060	0.030	*	0.038	0.030
Income group d
Second group	0.032	0.022		0.022	0.022
Third group	0.049	0.029		0.026	0.029
Fourth group	0.026	0.078		0.002	0.078
Cannot tell	−0.098	0.069		−0.106	0.068
Hospital location e
County-level hospitals	–	–		−0.158	0.020	***

*P < 0.05, **P < 0.01, ***P < 0.001

^aReference category: men

^bRreference category: ≤44 years old

^cRreference category: below primary school

^dRreference category: first group

^eRreference category: city-level hospitals