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. 2019 Jan 25;21(1):e11752. doi: 10.2196/11752

Table 2.

Characterization of behavioral intervention technology implementation outcomes.

Outcome and definition [23] Level of analysis in BITa studies Measurement objective and process Example of BIT outcome measurement
Acceptability

  • Perception among stakeholders that a given evidence-based practice is useful or satisfactory

  • Individual provider, consumer, or administrator

  • Objective: assessment of the extent to which BIT aligns with expectations of an agreeable user experience

  • Process: survey, interview, focus group, and direct observation usability testing

  • Mares et al (2016): qualitative methods used to assess initial consumer and provider expectations [33]

  • Milward et al (2017): focus groups assessed the extent to which features were acceptable in terms of content, features, and design [34]

Adoption

  • Intention, decision, or initiation to use an evidence-based practice

  • Individual provider, consumer, or administrator

  • Objective: assessment of actual system use or behavioral intention to use

  • Process: passive data collection of BIT use [35]

  • Gilbody et al (2016): to measure consumer-level adoption, log-in records were used to identify number of participants who accessed programs [22]

Appropriateness

  • Perceived fit, relevance, or compatibility of the evidence-based practice to a given context

  • Individual provider, consumer, or administrator

  • Organization

  • Objective: assessment of perceived BIT fit with the context

  • Process: survey, interview, focus group, direct observation usability testing, and workflow studies

  • Lyon et al (2016): evaluated school-based practitioner workflows and current technology use practices to determine the appropriateness of a digital measurement feedback system and identified areas for BIT redesign [36]

Feasibility

  • Extent to which an evidence-based practice can be successfully used or conducted within a given context

  • Individual provider, consumer, or administrator

  • Organization

  • Objective: in vivo assessment of the extent to which a BIT can be used by consumers or providers in a specific setting

  • Process: Passive data collection of BIT use, survey, and structured observation studies

  • Kumar et al (2018): using program use data collected via BIT, the feasibility of implementing a mobile app for consumers and a provider-facing dashboard was tested in 4 outpatient clinics [37]

Fidelity

  • Extent to which implementation results in an evidence-based practice being delivered as intended

  • Individual consumer or provider

  • Organization

  • Objective: measuring adherence, dose, or quality of BIT use with respect to the developer’s intentions for use

  • Process: passive data collection of BIT use

  • Calear et al (2013): reported high adherence associated with improved clinical outcomes in a hybrid implementation effectiveness study [7]

  • Sineath et al (2017): developed and tested a fidelity protocol for a diet and lifestyle monitoring BIT that involved coaching [38]

Implementation cost

  • Costs associated with implementing an evidence-based practice

  • Organization

  • Objective: intervention development costs, maintenance and versioning costs, implementation strategy costs, and operational costs

  • Process: cost analysis, interviews, and budgetary or administrative databases

  • Quanbeck al (2018): measured implementation strategy costs for implementation coaching time and site visits needed to help 3 organizations integrate BIT into practice [39]





















Penetration

  • The integration of an evidence-based practice within a service setting (organization) and its subsystems

  • Organization

  • Objective: measuring the number of consumers or providers using BITs among those eligible or trained to engage in BIT

  • Process: passive data collection of BIT use and electronic health record data

  • Titov et al (2015): measured the proportion of individuals in a defined consumer population completing lessons in 4 different BITs [40]

Sustainability

  • The extent to which a newly implemented evidence-based practice is maintained or institutionalized within a service setting’s ongoing, stable operations

  • Administrators

  • Organization

  • Objectives: measuring ongoing BIT use, change in funding streams, saturation within the organization, and inclusion in routine reports

  • Process: passive data collection of BIT use, administrative or budgetary databases, oversight committee reports, and policy and training documents

  • Carlfjord et al (2013): measured continued BIT delivery after active implementation [32]

  • Quanbeck et al (2018): measured whether or not the health system continued to offer BIT after research funding for an implementation trial ended [39]

aBIT: behavioral intervention technology.