Table 3.
Interview responses to RTA questions with eye-tracking and screen capture observations.
| Retrospective Think Aloud (N=48) | N | % |
|---|---|---|
| Override Reason (self-reported) | ||
| Not clinically relevant | 21 | 44% |
| Does not apply to this order/patient | 18 | 38% |
| Alert error | 4 | 8% |
| Appropriate alert | 5 | 10% |
| Alert Important | ||
| No | 24 | 50% |
| A little | 15 | 31% |
| Yes | 9 | 19% |
| Alert Helped | ||
| No | 30 | 62% |
| A little | 9 | 19% |
| Yes | 9 | 19% |
| Alert Interfered or Frustrated | ||
| No | 28 | 58% |
| A little | 10 | 21% |
| Yes | 10 | 21% |
| Other Clinicians Responsible for Alert | ||
| Provider | 36 | 75% |
| Nurse | 25 | 52% |
| Floor Pharmacist | 11 | 23% |
| Alert Eye-tracking (N=100) | ||
| Fixated on Icon and Label | 75 | 75% |
| Fixated on alert Message | 25 | 25% |
| Medication Order Changes (N=30) | ||
| Order changes without alert (N=21) | ||
| Order changes with alert (N=9) | ||
| Order change before alert | 9 | 100% |
| Order change after alert | 0 | 0% |