Performance measure	We recommend the endoscopy service has methods in place to motivate staff to improve the service
Domain	Staffing
Category	Process
Rationale	Ultimately it is not possible to deliver a high-quality service if staff are not motivated to do this, so identifying good quality care and giving staff recognition for their contribution will help to motivate them Examples would be publicly recognizing when patients compliment individual members of staff or perhaps rewarding staff who make suggestions for service improvement when their idea is implemented Recognizing and rewarding motivates staff to excel
Standards	Minimum standard: processes for recognizing and rewarding the achievements of the team and its members Target standard: staff involvement in determining how to motivate staff to excel
Consensus agreement	88.89% (1 disagree, 2 undecided)
PICO	Population: Any healthcare organization/unit/ department or any healthcare provider Intervention: Recognition/reward (of professionals) policies Control: No defined recognition/reward (of professionals) policies Outcome: Continued improvements in technique, quality, and safety of services/care provided
Concordance with other guidelines	ASGE Not assessed	Canada Not assessed	EU Not assessed	GRS/JAG accreditation Yes
Evidence grading	Not applicable