Table 2.
Characteristics of study participants who did not adhere with their initial visit (no cancellation call vs cancellation call)
| Variable | Total (N = 1363) | No cancellation (N = 607) | Cancellation call (N = 756) | P values |
|---|---|---|---|---|
| Demographics | ||||
| Age, M (SD) | 52.52 (14.20) | 50.14 (13.32) | 54.43 (14.59) | < 0.001 |
| Female, n (%) | 863 (63.32) | 365 (60.13) | 498 (65.87) | 0.029 |
| Married, n (%) | 309 (22.67) | 118 (19.44) | 191 (25.26) | 0.011 |
| Primary language, n (%) | ||||
| English, n (%) | 1134 (83.20) | 501 (82.54) | 633 (83.73) | 0.76 |
| Spanish, n (%) | 185 (13.57) | 87 (14.33) | 98 (12.96) | |
| Other language, n (%) | 44 (3.23) | 19 (3.13) | 25 (3.31) | |
| Race, n (%) | ||||
| White | 180 (13.21) | 61 (10.05) | 119 (15.74) | 0.020 |
| Black | 476 (34.92) | 215 (35.42) | 261 (34.52) | |
| Other race | 537 (39.40) | 251 (41.35) | 286 (37.83) | |
| Decline | 170 (12.47) | 80 (13.18) | 90 (11.90) | |
| Hispanic | 651 (47.76) | 229 (49.26) | 352 (46.56) | 0.32 |
| Insurance type, n (%) | ||||
| Commercial | 102 (7.64) | 40 (6.72) | 62 (8.38) | 0.20 |
| Medicare | 217 (16.25) | 88 (14.79) | 129 (17.43) | |
| Medicaid | 63 (4.72) | 35 (5.88) | 28 (3.78) | |
| Managed care* | 947 (70.94) | 429 (72.10) | 518 (70.0) | |
| Self pay | 6 (0.45) | 3 (0.50) | 3 (0.41) | |
| Employment status, n (%) | ||||
| Employed | 233 (17.09) | 133 (21.91) | 100 (13.23) | <0.001 |
| Unemployed | 165 (12.11) | 94 (15.49) | 71 (9.39) | |
| Retired | 29 (2.13) | 13 (2.14) | 16 (2.12) | |
| Disability | 14 (1.03) | 12 (1.98) | 2 (0.26) | |
| Unknown | 922 (67.64) | 355 (58.48) | 567 (75.00) | |
| Zip code, n (%) | 154 (11.31) | 72 (11.86) | 82 (10.86) | 0.56 |
| Procedure performed, n (%) | 11 (0.81) | 1 (0.16) | 10 (1.32) | 0.018 |
Among the study patients who did not adhere with their first pain clinic appointment, the characteristics of patients who called to cancel versus those who did not. All data are presented as n (%), unless otherwise specified. Continuous variables were compared using two-sample t-tests; categorical variables analyzed using Pearson chi-square test or Fisher exact test. P values refer to comparisons between not making a cancellation call and making the call. Zip code refers to the number of patients who live in the same neighborhood (zip code), our clinic is located in. M, mean; SD, standard deviation.
942 HMO patients, 5 PPO patients.