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. 2019 Jan 27;Sup 18:131–138. doi: 10.15288/jsads.2019.s18.131

Table 3.

General linear regression model of SQM system implementation

graphic file with name jsads.2019.s18.131tbl3.jpg

Variable B (SE) [95% CI] T (df) p
Caseload
 1–10 -0.47 (0.23) [-1.06, 0.12] -2.07 (5) .094
 11–30 -0.29 (0.24) [-0.91, 0.32] -1.23 (5) .275
 >30 Reference
Leadership support for implementation 0.70 (0.24) [0.08, 1.32] 2.90 (5) .034
Resources for implementation 0.36 (0.27) [-0.33, 1.06] 1.34 (5) .238
Staff skills for implementation 0.14 (0.13) [-0.19, 0.47] 1.09 (5) .324
Organizational climate supportive of implementation 0.28 (0.13) [-0.05, 0.60] 2.18 (5) .081

Notes: SQM = Service Quality Measures; CI = confidence interval. Dependent variable: implementation of SQM initiative.