Skip to main content
. Author manuscript; available in PMC: 2019 Sep 1.
Published in final edited form as: Support Care Cancer. 2018 Apr 7;26(9):3249–3256. doi: 10.1007/s00520-018-4190-5

Table 1: Collaboration Capacities.

Capacities for challenging conversations and interprofessional teamwork

(Modified from UCSF TeamTalk 2015–16: Interprofessional Training in Palliative Care Communication)[41]

Capacity Example Practices
Self awareness
  • Pay attention to one’s inner experience, including bodily sensations, strong feelings, distractions, comfort or discomfort, judgments, and emotions

  • resist urge to have your opinion be the only “right” one

Compassion
  • In your mind, wish well to the patient, family and to your team members.

  • You could also verbally articulate to your patient, family and team members that you are working together to find the best plan.

  • Don’t assume you know why someone is saying or doing something, approach it with curiosity

Response flexibility
  • Let yourself respond to what is happening in the moment

  • Don’t get too caught up in rehearsing in your head what you are going to say that you miss what is being said

  • Your contribution doesn’t have to be perfectly worded to be helpful to the group

Reflective practice
  • Non-judgmentally reflect on your recent experiences:
    • How might previous experiences affect my communication with this patient, family, or team member?
    • What assumptions might I have made about this patient/family/team member?
    • Did anything surprise me?
    • Did anything interfere with my ability to be attentive or respectful? Were there any points at which I felt judgmental about someone in the room?