Table 1.

Summary of definitions and indicators used in service availability and readiness assessment survey

	Definitions	Parameters/Indicators
General service availability	Physical presence of the delivery of services and encompasses health infrastructure, core health personnel and aspects of service utilization
	Compared to target or benchmark: (i) Health infrastructure	- Number of health facilities per 10,000 population - Number of inpatient beds per 10,000 population
	(ii) Health workforce	- Number of health workers per 10,000 population - Nurse to doctor ratio
	(iii) Service utilization	- Hospital discharges per 100 population per year - Outpatient visits per capita per year
General service readiness	Overall capacity of health facility to provide general health services at minimum standards. Defined as availability of components required to provide services, such as basic amenities, basic equipment, standard precautions for infection prevention, diagnostic capacity and essential medicines.
	Mean of average scores in five domains: (i) Facility	Mean availability of 7 items (%): power source, water source, sanitation, rooms with auditory and visual privacy, communication equipment, access to internet, and emergency transport.
	(ii) Basic equipment	Mean availability of 6 items (%): adult scale, child and infant scale, thermometer, stethoscope, blood pressure apparatus, and light source
	(iii) Infection prevention	Mean availability of 11 items (%): guidelines for infection prevention, eye protection, gowns, masks, latex gloves, disposable syringes, disinfectant and alcohol-based hand rub, appropriate storage of infectious waste, appropriate storage of sharp waste, safe disposal of sharps, sterilization equipment
	(iv) Diagnostics	Mean availability of 10 items (%): hemoglobin, blood glucose, urine protein, urine glucose, alanine-aminotransferase and creatinine, HIV, syphilis, pregnancy test, TB microscopy, general microscopy
	(v) Essential medicines	Mean availability of 13 items (%): diazepam 5 mg, amitriptyline 25 mg, paracetamol suspension 250 mg/5 ml, omeprazole 20 mg, glibenclamide 5 mg, captopril 25 mg, simvastatin 20 mg, atenolol 50 mg, salbutamol 0.1 mg, co-trimoxazole 8 + 40 mg/ml, amoxicillin 50 mg, ciprofloxacin 500 mg, ceftriaxone 1 g injection.
Service-specific readiness	Ability of health facility to offer a specific service and the capacity to provide that service. Measured through consideration of tracer items, including trained staff, guidelines, equipment, diagnostic capacity and medicines and commodities.
	(i) Family planning (ii) Antenatal care (iii) Routine immunization (iv) Preventive and curative care for children under-five years old (v) Adolescent health services (vi) Tuberculosis services (vii) HIV and STI services (viii) Diagnostic and management of NCDs (ix) Basic obstetric and newborn care (x) Basic surgical services (xi) Blood transfusion	For each services the readiness score is computed as the mean availability of service-specific items in four domains: (i) Trained staff and up-do-date standards, (ii) Functioning equipment, (iii) Diagnostics capacity (iv) Availability of medicines and commodities.